Dr. Santucci and staff are aware of how busy your schedule can be and we value the importance of your time. In order to stay on schedule, all patients are seen on an appointment basis only. We schedule appointments at six- to eight-week intervals. Shorter appointments are scheduled before and after school and work hours, while longer appointments are scheduled during the day when the doctor and staff can provide more personal attention to the patient.
We schedule appointments Monday thru Friday from 7:00 a.m. to 5:00 p.m. The times of 7:00 – 9:00 a.m. and 3:00 – 4:30 p.m. are reserved for patients requiring short appointments. This allows us to treat the majority of patients before or after school. Longer appointments such as exams, records, bonding brackets, and finishing bends are scheduled throughout the day. This allows us to give more individualized attention for these more time-intensive appointments.
Patients coming in for an initial exam should plan on a 1-hour appointment. Progress checks are 15 to 30 minutes in length.
Any patient who is 20 minutes late for an appointment will be rescheduled. Patients who miss appointments are asked for a 24 hour notice, otherwise, we reserve the right to charge for the missed appointments.
We make every effort to be on time for our patients and ask that you extend the same courtesy to us. We understand that circumstances arise that can prevent our patients from keeping their regularly-scheduled appointment times. Should this occur, a 24-hour notice is appreciated. If you are unable to provide us with a 24-hour notice, please call our office as soon as possible. This courtesy on your part makes it possible for us to give your appointment time to another patient.
If you have any questions about appointments and scheduling or to make your appointment with our orthodontist in Phoenix, Arizona, please call Santucci Orthodontics today at 480-948-8618.